Privacy Policy

1. Introduction

At iRevMed ("we," "our," or "us"), we are committed to protecting the privacy and security of the data entrusted to us by healthcare providers and their patients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our clinical support and revenue cycle management services.

2. Protected Health Information (PHI) & HIPAA Compliance

As a Business Associate to healthcare providers, iRevMed operates under strict adherence to the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act.

• Secure Infrastructure: We utilize Microsoft Azure to establish highly secure, encrypted connections directly with our clients' Electronic Health Record (EHR) systems.
• Live Scribing Communications: For real-time virtual medical scribing, we exclusively utilize Zoom. We maintain an active, HIPAA-compliant Business Associate Agreement (BAA) directly with Zoom to ensure all transmitted audio and video feeds are fully encrypted and secure.

3. Global Workforce & Training Standards

Our clinical support services are delivered by a dedicated team of professionals operating from multiple strategic hubs. To ensure the highest level of privacy:

• Dedicated Assignment: Each scribe is specifically onboarded and assigned to a dedicated physician to maintain continuity of care and restrict data access on a strict need-to-know basis.
• Mandatory Certification: All team members undergo rigorous, mandatory HIPAA compliance training prior to engagement.
• Continuous Auditing: We enforce periodic HIPAA recertification and continuous operational auditing to ensure our offshore facilities meet or exceed US domestic privacy standards.

4. Information Collected via Our Website

When you interact with our marketing site (e.g., requesting a consultation via our Lead Flyout), we collect standard business information such as your name, corporate email address, phone number, and practice details. This information is used exclusively for B2B communication, scheduling, and service delivery, and is never sold to third-party data brokers.

5. Contact Us

If you have any questions regarding this Privacy Policy or our HIPAA compliance infrastructure, please contact our compliance team at:

Email: info@irevmed.com